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{"id":21352,"date":"2026-02-02T14:40:17","date_gmt":"2026-02-02T12:40:17","guid":{"rendered":"https:\/\/modecon.mnau.edu.ua\/?p=21352"},"modified":"2026-02-02T14:40:17","modified_gmt":"2026-02-02T12:40:17","slug":"managing-digital-transformation-in-higher","status":"publish","type":"post","link":"https:\/\/modecon.mnau.edu.ua\/en\/managing-digital-transformation-in-higher\/","title":{"rendered":"Zagirniak D., Khovrak I. Managing Digital Transformation in Higher Education Institutions: a Conceptual Model and a Multidimensional Digital Maturity Monitoring System"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<table style=\"height: auto; border: solid 1px white!important;\" width=\"100%\">\n<tbody>\n<tr>\n<td style=\"border: solid 1px white!important;\"><strong>JEL Classification:<\/strong> <i><span style=\"font-weight: 400;\">I23; M15; O33; H75.<\/span><\/i><\/td>\n<td style=\"text-align: right; border: solid 1px white!important;\"><b>DOI<\/b><span style=\"font-weight: 400;\">: <a href=\"https:\/\/doi.org\/10.31521\/modecon.V54(2025)-11\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/doi.org\/10.31521\/modecon.V54(2025)-11<\/a><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][vc_column_text]<b>Zagirniak Denys, <\/b><span style=\"font-weight: 400;\">Doctor of Economics, Professor, The Head of the Department of Accounting and Finance, Kremenchuk Mykhailo Ostrohradskyi National University, Kremenchuk, Ukraine<\/span><\/p>\n<p><strong>ORCID:<\/strong> <a href=\"https:\/\/orcid.org\/0000-0002-7009-8635\"><span style=\"font-weight: 400;\">0000-0002-7009-8635<\/span><\/a><br \/>\n<strong>e-mail: <\/strong><a href=\"mailto:deniszagirniak@gmail.com\"><span style=\"font-weight: 400;\">deniszagirniak@gmail.com<\/span><\/a><\/p>\n<p><b>Khovrak Ivan, <\/b><span style=\"font-weight: 400;\">Postgraduate student, Kremenchuk Mykhailo Ostrohradskyi National University, Kremenchuk, Ukraine<\/span><\/p>\n<p><strong>ORCID:<\/strong> <a href=\"https:\/\/orcid.org\/0000-0001-6211-6437\"><span style=\"font-weight: 400;\">0000-0001-6211-6437<\/span><\/a><br \/>\n<strong>e-mail: <\/strong><a href=\"mailto:ivankhovrak@gmail.com\"><span style=\"font-weight: 400;\">ivankhovrak@gmail.com<\/span><\/a><\/p>\n<p style=\"text-align: center;\"><b>Managing Digital Transformation in Higher Education Institutions: a Conceptual Model and a Multidimensional Digital Maturity Monitoring System<\/b><\/p>\n<p><b><i>Abstract. Introduction<\/i><\/b><i><span style=\"font-weight: 400;\">.\u00a0<\/span><\/i><i><span style=\"font-weight: 400;\">The rapid digitalisation of higher education, accelerated by global crises such as the pandemic and the war in Ukraine, has exposed the strategic, technological and organisational weaknesses of many institutions. These challenges have emphasised the urgent requirement for robust, consistent, and flexible models to manage digital transformation. In this context, achieving digital maturity requires not only technological implementation, but also strategic management, cultural alignment, and institutional capacity.<\/span><\/i><\/p>\n<p><b><i>Purpose<\/i><\/b><i><span style=\"font-weight: 400;\">. This article aims to propose a comprehensive conceptual model for managing digital transformation in HEIs that combines strategic vision, digital infrastructure, and human capital. This model is based on five guiding principles: strategic leadership and coherence; digital culture, competencies, and stakeholder engagement; data governance and analytics; process integration and interoperability; and institutional resilience, continuity, and cybersecurity.<\/span><\/i><\/p>\n<p><b><i>Results<\/i><\/b><i><span style=\"font-weight: 400;\">. The model integrates three fundamental components \u2014 strategy, ICT and people \u2014 and two cross-cutting elements \u2014 governance and maturity assessment \u2014 supported by four operational dimensions: policy and regulation; platforms and services; analytics and decision support; and infrastructure and security. It proposes a matrix-based digital maturity monitoring system that assesses readiness, integration and performance across three core functional areas: education, research and administration. This system aligns with European digital education frameworks and has been adapted to the volatile environment of Ukrainian higher education institutions (HEIs).<\/span><\/i><\/p>\n<p><b><i>Conclusions<\/i><\/b><i><span style=\"font-weight: 400;\">. The model and monitoring system provide higher education institutions (HEIs) with a flexible and strategic toolkit for managing digital transformation in conditions of limited resources and high uncertainty. This approach supports comprehensive assessment and informed planning, as well as data-driven decision-making. It also strengthens institutional resilience and aligns digital trajectories with European integration processes.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\"><b>Keywords<\/b>: digital transformation; higher education management; digital maturity; strategy; resilience; monitoring; matrix model.<\/span><\/i><\/p>\n<p style=\"text-align: center;\"><strong style=\"text-align: center;\"><b>References<\/b>:<\/strong><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\">Gula, L. (2023). Modern Education Managers Training Through the Latest Technologies. <\/span><i><span style=\"font-weight: 400;\">Modern Economics<\/span><\/i><span style=\"font-weight: 400;\">, 41(2023), 40-44. DOI: https:\/\/doi.org\/10.31521\/modecon.V41(2023)-06.\u00a0 [in Ukrainian].<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Ministry of Education and Science of Ukraine (2025). Ukraine: Digital Transformation of Education as a Strategic Path to Sustainability and Innovation. https:\/\/surl.li\/fkgrfc\/ [in Ukrainian].<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Khovrak, I. (2023). Information and communication management of higher education institutions: synergy between educational, scientific and social missions. <\/span><i><span style=\"font-weight: 400;\">Bulletin of Kremenchuk Mykhailo Ostrohradskyi National University<\/span><\/i><span style=\"font-weight: 400;\">, 6 (143), 41-48. DOI: https:\/\/doi.org\/10.32782\/1995-0519.2023.6.5 [in Ukrainian].<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Alarc\u00f3n, R., Valdivia, C., Germ\u00e1n, N., Aquino, J., Serqu\u00e9n, O., Guevara, L., &amp; Moreno Heredia, A. (2025). Model for assessing the maturity level of digital transformation in higher education institutions: A theoretical-methodological approach. <\/span><i><span style=\"font-weight: 400;\">Frontiers in Education<\/span><\/i><span style=\"font-weight: 400;\">, 10, 1581648. DOI: https:\/\/doi.org\/10.3389\/feduc.2025.1581648.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Babenko, D., Dotsenko, N., Gorbenko, O., Polyansky, P., &amp; Ivanov, G. (2024). Implementation of the Blended Learning Approach in the Conditions of the Learning Management System of the Higher Education Institution. <\/span><i><span style=\"font-weight: 400;\">Modern Economics<\/span><\/i><span style=\"font-weight: 400;\">, 44, 6-13. DOI: https:\/\/doi.org\/10.31521\/modecon.V44(2024)-01.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Benavides, L. M., Tamayo Arias, J. A., Arango Serna, M. D., Branch Bedoya, J. W., &amp; Burgos, D. (2019). Digital Transformation in Higher Education Institutions: A Systematic Literature Review. <\/span><i><span style=\"font-weight: 400;\">Sensors<\/span><\/i><span style=\"font-weight: 400;\">, 20 (11), 3291. DOI: https:\/\/doi.org\/10.3390\/s20113291.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Durek, V., Redep, N., &amp; Kadoi\u0107, N. (2019). Methodology for developing digital maturity model of higher education institutions. <\/span><i><span style=\"font-weight: 400;\">Journal of Computers<\/span><\/i><span style=\"font-weight: 400;\">. 14, 247-256. DOI: https:\/\/doi.org\/10.17706\/jcp.14.4.247-256.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">EDUCAUSE. Digital Transformation of Higher Education. https:\/\/www.educause.edu\/focus-areas-and-initiatives\/digital-transformation.\u00a0\u00a0\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">European Commission. Digital Education Action Plan 2021-2027. https:\/\/education.ec.europa.eu\/focus-topics\/digital-education\/actions.\u00a0\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">European University Association. Digital Transformation Map. https:\/\/eua-dtm.eu\/.\u00a0\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Florence M., &amp; Kui X. (2022). Digital Transformation in Higher Education: 7 Areas for Enhancing Digital Learning. <\/span><i><span style=\"font-weight: 400;\">EDUCAUSE<\/span><\/i><span style=\"font-weight: 400;\">. https:\/\/er.educause.edu\/articles\/2022\/9\/digital-transformation-in-higher-education-7-areas-for-enhancing-digital-learning.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Jisc. Framework for digital transformation in higher education. https:\/\/www.jisc.ac.uk\/guides\/framework-for-digital-transformation-in-higher-education.\u00a0\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Jisc (2023). Jisc releases pivotal toolkit to guide higher education towards digital transformation. https:\/\/www.jisc.ac.uk\/news\/all\/jisc-releases-pivotal-toolkit-to-guide-higher-education-towards-digital-transformation.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Matsieli, M., &amp; Mutula, S. (2024). COVID-19 and Digital Transformation in Higher Education Institutions: Towards Inclusive and Equitable Access to Quality Education. <\/span><i><span style=\"font-weight: 400;\">Education Sciences<\/span><\/i><span style=\"font-weight: 400;\">, 14 (8), 819. DOI: https:\/\/doi.org\/10.3390\/educsci14080819.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Mospan, N. (2023). Trends in emergency higher education digital transformation during the COVID-19 pandemic. <\/span><i><span style=\"font-weight: 400;\">Journal of University Teaching &amp; Learning Practice<\/span><\/i><span style=\"font-weight: 400;\">, 20 (1), 50-70. DOI: https:\/\/doi.org\/10.53761\/1.20.01.05.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Ndaba, N. E., &amp; Naidoo, G. M. (2024). Digital transformation challenges in higher education institutions post COVID-19. <\/span><i><span style=\"font-weight: 400;\">Corporate Governance and Organizational Behavior Review<\/span><\/i><span style=\"font-weight: 400;\">, 8 (3), 54-63. DOI: https:\/\/doi.org\/10.22495\/cgobrv8i3p5.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Nosan, N., &amp; Nazarenko, S. (2023). The role of SMM as a form of marketing communications of higher education institutions in the conditions of martial law in Ukraine. <\/span><i><span style=\"font-weight: 400;\">Modern Economics<\/span><\/i><span style=\"font-weight: 400;\">, 38, 106-111. DOI: https:\/\/doi.org\/10.31521\/modecon.V38(2023)-16.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">OECD. Digital transformation. https:\/\/www.oecd.org\/en\/topics\/digital-transformation.html.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The Digital Education Action Plan (2021-2027).\u00a0 https:\/\/education.ec.europa.eu\/focus-topics\/digital-education\/actions.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">UNESCO. (2023). Putting digital transformation at the heart of HE systems. https:\/\/www.unesco.org\/en\/articles\/putting-digital-transformation-heart-he-systems.\u00a0\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Vial, G. (2019). Understanding digital transformation: A review and a research agenda. <\/span><i><span style=\"font-weight: 400;\">The Journal of Strategic Information Systems<\/span><\/i><span style=\"font-weight: 400;\">, 28 (2), 118-144. DOI: https:\/\/doi.org\/10.1016\/j.jsis.2019.01.003.<\/span><\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<strong>Received: <\/strong>15 December <span style=\"font-weight: 400;\">2025<\/span><\/p>\n<div class=\"sdm_download_item \"><div class=\"sdm_download_item_top\"><div class=\"sdm_download_thumbnail\"><img decoding=\"async\" class=\"sdm_download_thumbnail_image\" src=\"https:\/\/modecon.mnau.edu.ua\/wp-content\/uploads\/2017\/08\/pdf.jpg\" alt = \"zagirniak.pdf\" \/><\/div><div class=\"sdm_download_title\">zagirniak.pdf<\/div><\/div><div style=\"clear:both;\"><\/div><div class=\"sdm_download_description\"><\/div><div class=\"sdm_download_size\"><span class=\"sdm_download_size_label\">Size: <\/span><span class=\"sdm_download_size_value\">1,35<\/span><\/div><div class=\"sdm_download_link\"><span class=\"sdm_download_button\"><a href=\"https:\/\/modecon.mnau.edu.ua\/en\/?sdm_process_download=1&download_id=21297\" class=\"sdm_download blue\" title=\"zagirniak.pdf\" target=\"_blank\">Download Now!<\/a><\/span><span class=\"sdm_download_item_count\"><span class=\"sdm_item_count_number\">250<\/span><span class=\"sdm_item_count_string\"> Downloads<\/span><\/span><\/div><\/div><div class=\"sdm_clear_float\"><\/div>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<table style=\"height: auto;\" width=\"100%\">\n<tbody>\n<tr>\n<td style=\"background-color: #1abc9c; text-transform: uppercase;\">\n<p style=\"text-align: center; color: white; font-size: 14px; font-weight: 900; text-transform: uppercase; margin: 0; padding: 13.5px;\">How to quote this article?<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td><span data-sheets-root=\"1\">Zagirniak D., Khovrak I. (2025). Managing Digital Transformation in Higher Education Institutions: a Conceptual Model and a Multidimensional Digital Maturity Monitoring System. Modern Economics, 54(2025), 76-85. DOI: https:\/\/doi.org\/10.31521\/modecon.V54(2025)-11.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1657628632157{margin-top: 10px !important;}&#8221;]<a href=\"https:\/\/modecon.mnau.edu.ua\/issue-54-2025\/\">&lt;&lt; \u041f\u043e\u0432\u0435\u0440\u043d\u0443\u0442\u0438\u0441\u044f \u0434\u043e \u0437\u043c\u0456\u0441\u0442\u0443<\/a>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] JEL Classification: I23; M15; O33; H75. DOI: https:\/\/doi.org\/10.31521\/modecon.V54(2025)-11 [\/vc_column_text][vc_column_text]Zagirniak Denys, Doctor of Economics, Professor, The Head of the Department of Accounting and Finance, Kremenchuk Mykhailo Ostrohradskyi National University, Kremenchuk, Ukraine ORCID: 0000-0002-7009-8635 e-mail: deniszagirniak@gmail.com Khovrak Ivan, Postgraduate student, Kremenchuk Mykhailo Ostrohradskyi National University, Kremenchuk, Ukraine ORCID: 0000-0001-6211-6437 e-mail: ivankhovrak@gmail.com Managing Digital Transformation in Higher<br \/><a href=\"https:\/\/modecon.mnau.edu.ua\/en\/managing-digital-transformation-in-higher\/\" class=\"more\">Read more<\/a><\/p>\n","protected":false},"author":10,"featured_media":13475,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[245],"tags":[247],"class_list":["post-21352","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-54-2025","tag-54-2025"],"_links":{"self":[{"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/posts\/21352","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/comments?post=21352"}],"version-history":[{"count":2,"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/posts\/21352\/revisions"}],"predecessor-version":[{"id":21355,"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/posts\/21352\/revisions\/21355"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/media\/13475"}],"wp:attachment":[{"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/media?parent=21352"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/categories?post=21352"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/tags?post=21352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}