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{"id":22958,"date":"2026-10-07T15:56:52","date_gmt":"2026-10-07T12:56:52","guid":{"rendered":"https:\/\/modecon.mnau.edu.ua\/?p=22958"},"modified":"2026-10-07T15:56:52","modified_gmt":"2026-10-07T12:56:52","slug":"digitalization-as-a-driver-of","status":"publish","type":"post","link":"https:\/\/modecon.mnau.edu.ua\/en\/digitalization-as-a-driver-of\/","title":{"rendered":"De\u0456neha I., Pytuliak N. Digitalization as a Driver of the Development of Integrated Marketing Communications in the Modern Business Environment"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<table style=\"height: auto; border: solid 1px white!important;\" width=\"100%\">\n<tbody>\n<tr>\n<td style=\"border: solid 1px white!important;\"><strong>JEL Classification:<\/strong> <i><span style=\"font-weight: 400;\">M31, M37, O33, L74<\/span><\/i><\/td>\n<td style=\"text-align: right; border: solid 1px white!important;\"><b>DOI<\/b><span style=\"font-weight: 400;\">: <a href=\"https:\/\/doi.org\/10.31521\/modecon.V58(2026)-13\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/doi.org\/10.31521\/modecon.V58(2026)-13<\/a><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][vc_column_text]<b>De\u0456neha Inna, <\/b><span style=\"font-weight: 400;\">Doctor of Economics, Professor of the Department of Marketing and Logistics, Lviv Polytechnic National University, Lviv, Ukraine<\/span><\/p>\n<p><strong>ORCID:<\/strong> <a href=\"https:\/\/orcid.org\/0000-0001-5006-190X\"><span style=\"font-weight: 400;\">0000-0001-5006-190X<\/span><\/a><br \/>\n<strong>e-mail: <\/strong><a href=\"mailto:inna.o.deineha@lpnu.ua\"><span style=\"font-weight: 400;\">inna.o.deineha@lpnu.ua<\/span><\/a><\/p>\n<p><b>Pytuliak Nataliia, <\/b><span style=\"font-weight: 400;\">PhD in Economics, Associate Professor of the Department of Marketing and Logistics, Lviv Polytechnic National University, Lviv, Ukraine<\/span><\/p>\n<p><strong>ORCID:<\/strong> <a href=\"https:\/\/orcid.org\/0000-0002-6579-9189\"><span style=\"font-weight: 400;\">0000-0002-6579-9189<\/span><\/a><br \/>\n<strong>e-mail: <\/strong><a href=\"mailto:Nataliia.S.Pytuliak@lpnu.ua\"><span style=\"font-weight: 400;\">Nataliia.S.Pytuliak@lpnu.ua<\/span><\/a><\/p>\n<p style=\"text-align: center;\"><b>Digitalization as a Driver of the Development of Integrated Marketing Communications in the Modern Business Environment<\/b><\/p>\n<p><strong><em>Abstract. Introduction. <\/em><\/strong><i><span style=\"font-weight: 400;\">The construction materials market is characterized by intense competition, changing demand, digital transformation, and fragmented communication channels, increasing the need for integrated marketing communications (IMC) that combine traditional and digital tools. This is particularly relevant for construction materials manufacturers operating in a B2B environment, where purchasing decisions involve multiple stakeholders, require technical expertise, and entail lengthy decision-making cycles.<\/span><\/i><\/p>\n<p><b><i>Purpose<\/i><\/b><i><span style=\"font-weight: 400;\">. The purpose of this article is to investigate the impact of digitalization on the development of IMC among construction materials manufacturers and to identify the specific features of designing and implementing IMC in the B2B segment under conditions of ongoing digital transformation.<\/span><\/i><\/p>\n<p><b><i>Results<\/i><\/b><i><span style=\"font-weight: 400;\">. The study systematizes scientific approaches to IMC and identifies its specific features for construction materials manufacturers, including the B2B nature of the market, technical product complexity, multi-level stakeholder structures, lengthy decision-making cycles, and the importance of expert information. An empirical ranking based on weighted mean scores establishes the relative positions of IMC tools. Websites, social media, and direct marketing rank highest, while digital media advertising, pay-per-click (PPC) advertising, socially responsible marketing, and internal communications within clusters and associations rank lowest. Differences in tool rankings across companies of different sizes are also identified. Based on the theoretical and empirical findings, a model for developing IMC is proposed, incorporating market and communication prerequisites, tool ranking, digital integration, communication coordination, and performance evaluation with feedback mechanisms for adjusting tool priorities.<\/span><\/i><\/p>\n<p><b><i>Conclusions<\/i><\/b><i><span style=\"font-weight: 400;\">. IMC should be viewed not merely as a set of communication tools but as a strategic mechanism for managing stakeholder relationships and building long-term brand value. Digitalization facilitates the integration of online and offline communications, improves message consistency, optimizes marketing expenditures, and supports long-term competitive advantages. IMC effectiveness depends primarily on strategic coordination of communication channels and their adaptation to the specific characteristics of the B2B construction materials market.<\/span><\/i><\/p>\n<p><b><i>Keywords<\/i><\/b><i><span style=\"font-weight: 400;\">: building materials market, digital transformation, integrated marketing communications, synergistic effect, B2B marketing, digital communication channels<\/span><\/i><\/p>\n<p style=\"text-align: center;\"><strong style=\"text-align: center;\"><b>References<\/b>:<\/strong><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bochko, O. YU., Karpiy, O. P., &amp; Dunets\u02b9, N. N. (2026). Main approaches to the concept of \u00abmarketing communications\u00bb: transformation in the context of digitalization. Modern Economics, \u2116 55, 43-49. https:\/\/doi.org\/10.31521\/modecon.V55(2026)-06.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kuz\u02b9mak, O. I., &amp; Shaydyuk, A. S. (2020). Modern marketing technologies as a tool for effective enterprise management in the context of globalization. Scientific Notes of the National University \u00abOstrog Academy\u00bb. \u00abEconomics\u00bb Series, \u2116 19(47), 57-63. https:\/\/surl.li\/zktbnl.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lazebnyk, V. V. (2025). The effectiveness of integrated marketing communications in merchandising. Current Issues in Economic Sciences, (7). https:\/\/doi.org\/10.5281\/zenodo.14768602.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lyshko, S. V. (2021). Formation of integrated communications as the basis of marketing strategies of modern business. Economy and Society, Vyp. 31. https:\/\/surl.li\/wvfetf.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Marketing of building materials, tools and construction equipment. https:\/\/dinanta.com\/blog\/building-supplies-marketing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mostens\u02b9ka, T. (2016). Peculiarities of building integrated marketing communications. Collection of Scientific Papers of ChDTU. Economic Sciences, CH.\u202f1, Vyp.\u202f43, \u202f13-20. https:\/\/doi.org\/10.24025\/2306-4420.1.43.2016.110696.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remez\u02b9, YU. B. (2008, March 13-14). Integrated marketing communications: content and meaning. Enterprise Economics: Theory and Practice: Proceedings of the II International Scientific and Practical Conference, Kyiv National Economic University, Kyiv, Ukraine,177-179. https:\/\/surl.li\/rhqlah.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B2B Marketing for Construction Companies: A Multi-service Construction Marketing Agency. https:\/\/surl.lt\/bmkljs.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">57 B2B Marketing Statistics 2026 [Growth &amp; Trends]. (2026). DemandSage. https:\/\/www.demandsage.com\/b2b-marketing-statistics\/\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Butkouskaya, V. (2026). The impact of artificial intelligence (AI) and customer relationship management (CRM) on integrated marketing communications (IMC). Technological Forecasting and Social Change. Vol. 232. https:\/\/doi.org\/10.1016\/j.techfore.2026.124850.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrated Marketing Communication: The New Framework for B2B Construction. GWP Inc. (2023, July 24). https:\/\/surl.li\/lpbebe.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kitchen, P. J., &amp; Tourky, M. E. (2021). Integrated Marketing Communications: A Global Brand-Driven Approach. 2nd ed. Bingley : Emerald Publishing Limited. https:\/\/elibrary.nib.edu.kh\/book\/MKT-0007.pdf.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Piekunko-Mantiuk, I., &amp; Trusiewicz, P. (2023). Marketing trends among manufacturers of building materials: report 2023. https:\/\/surl.lu\/fpssaw.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Porcu, L., Del Barrio-Garcia, S., &amp; Kitchen, P. J. (2017). Measuring integrated marketing communication by taking a broad organisational approach: The firm-wide IMC scale. European Journal of Marketing, 51(3), 692-718.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Qi, M., Abdullah, Z., Zhou, B., &amp; Rahman, S. N. A. (2025). Bibliometric analysis of Integrated Marketing Communications (2015-2024): knowledge structures, emerging themes, and future perspectives. Humanities and Social Sciences Communications. Vol. 12, \u2116 1622. https:\/\/doi.org\/10.1057\/s41599-025-05884-8.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Schultz, D. E., &amp; Schultz, H. F. (2003). IMC, the next generation: Five steps for delivering value and measuring returns using marketing communication. McGraw Hill.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sergeev, S. (2026). What Is Integrated Marketing Communications (IMC)? A Unified Approach. https:\/\/surl.li\/mmmedt.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wenger, S. (2026). Industrial Marketing \u2013 Complete Guide: Definition, Characteristics, Strategy, Examples. https:\/\/surl.li\/vqpdca<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<strong>Received: <span style=\"font-weight: 400;\">25 August 2026<\/span><\/strong><\/p>\n<p><span data-sheets-root=\"1\"><div class=\"sdm_download_item \"><div class=\"sdm_download_item_top\"><div class=\"sdm_download_thumbnail\"><img decoding=\"async\" class=\"sdm_download_thumbnail_image\" src=\"https:\/\/modecon.mnau.edu.ua\/wp-content\/uploads\/2017\/08\/pdf.jpg\" alt = \"de\u0456neha.pdf\" \/><\/div><div class=\"sdm_download_title\">de\u0456neha.pdf<\/div><\/div><div style=\"clear:both;\"><\/div><div class=\"sdm_download_description\"><\/div><div class=\"sdm_download_size\"><span class=\"sdm_download_size_label\">Size: <\/span><span class=\"sdm_download_size_value\">1,35<\/span><\/div><div class=\"sdm_download_link\"><span class=\"sdm_download_button\"><a href=\"https:\/\/modecon.mnau.edu.ua\/en\/?sdm_process_download=1&download_id=22899\" class=\"sdm_download blue\" title=\"de\u0456neha.pdf\" target=\"_blank\">Download Now!<\/a><\/span><span class=\"sdm_download_item_count\"><span class=\"sdm_item_count_number\">1<\/span><span class=\"sdm_item_count_string\"> Download<\/span><\/span><\/div><\/div><div class=\"sdm_clear_float\"><\/div><\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<table style=\"height: auto;\" width=\"100%\">\n<tbody>\n<tr>\n<td style=\"background-color: #1abc9c; text-transform: uppercase;\">\n<p style=\"text-align: center; color: white; font-size: 14px; font-weight: 900; text-transform: uppercase; margin: 0; padding: 13.5px;\">How to quote this article?<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td><span data-sheets-root=\"1\">De\u0456neha I., Pytuliak N. (2026). Digitalization as a Driver of the Development of Integrated Marketing Communications in the Modern Business Environment. Modern Economics, 58(2026), 100-106. DOI: https:\/\/doi.org\/10.31521\/modecon.V58(2026)-13.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1657628632157{margin-top: 10px !important;}&#8221;]<a href=\"https:\/\/modecon.mnau.edu.ua\/issue-58-2026\/\">&lt;&lt; \u041f\u043e\u0432\u0435\u0440\u043d\u0443\u0442\u0438\u0441\u044f \u0434\u043e \u0437\u043c\u0456\u0441\u0442\u0443<\/a>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] JEL Classification: M31, M37, O33, L74 DOI: https:\/\/doi.org\/10.31521\/modecon.V58(2026)-13 [\/vc_column_text][vc_column_text]De\u0456neha Inna, Doctor of Economics, Professor of the Department of Marketing and Logistics, Lviv Polytechnic National University, Lviv, Ukraine ORCID: 0000-0001-5006-190X e-mail: inna.o.deineha@lpnu.ua Pytuliak Nataliia, PhD in Economics, Associate Professor of the Department of Marketing and Logistics, Lviv Polytechnic National University, Lviv, Ukraine ORCID: 0000-0002-6579-9189 e-mail:<br \/><a href=\"https:\/\/modecon.mnau.edu.ua\/en\/digitalization-as-a-driver-of\/\" class=\"more\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":13475,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[262],"tags":[263],"class_list":["post-22958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-58-2026","tag-263"],"_links":{"self":[{"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/posts\/22958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/comments?post=22958"}],"version-history":[{"count":3,"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/posts\/22958\/revisions"}],"predecessor-version":[{"id":22966,"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/posts\/22958\/revisions\/22966"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/media\/13475"}],"wp:attachment":[{"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/media?parent=22958"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/categories?post=22958"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/modecon.mnau.edu.ua\/en\/wp-json\/wp\/v2\/tags?post=22958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}