JEL Classification: Q56, R11, Z30 |
DOI: https://doi.org/10.31521/modecon.V44(2024)-34 |
Shebanina Olena, Doctor of Economics, Professor, Dean of the Faculty of Management, Mykolayiv National Agrarian University, Mykolayiv, Ukraine
ORCID ID: 0000-0001-7663-5991
e-mail: shebanina@mnau.edu.ua
Burkovska Anna, PhD (Economics), senior lecturer of the Department of Management and Marketing, Mykolayiv National Agrarian University, Mykolayiv, Ukraine
ORCID ID: 0000-0003-0563-6967
e-mail: anna.burkovskaya12@gmail.com
Poltorak Anastasia, Doctor of Economics, Professor, Head of the Department of Management and Marketing, Mykolayiv National Agrarian University, Mykolayiv, Ukraine
ORCID ID: 0000-0002-9752-9431
e-mail: poltorak@mnau.edu.ua
Burkovska Alla, PhD (Economics), Associate Professor of the Department of Finance, Banking and Insurance, Mykolayiv National Agrarian University, Mykolayiv, Ukraine
ORCID ID: 0000-0003-4158-1721
e-mail: allaburkovska2010@gmail.com
Sukhorukova Anna, PhD (Public Administration), Associate Professor of the Department of Management and Marketing, Mykolayiv National Agrarian University, Mykolayiv, Ukraine
ORCID ID: 0000-0002-6170-4955
e-mail: a.l.sukhorukova83@gmail.com
Hospitality management through the development of tourism infrastructure in the world: trends and perspectives in terms of sustainable development
Abstract. Introduction. Modern globalization and the growing mobility of people make tourism one of the most dynamically growing branches of the economy. In this regard, the development of tourist infrastructure becomes a key factor for the successful management of the hospitality industry. Growing attention to sustainable development requires new approaches from the tourism and hospitality industry. The main trends include the development of environmentally friendly tourist facilities, the introduction of energy-efficient technologies and the reduction of the negative impact of tourism on the natural environment and cultural heritage. The growing competition in the field of tourism presents managers with the task of finding new innovative solutions. This may include the development of digital technologies to improve tourist services, the creation of unique tourist routes and programs, as well as the implementation of loyalty programs to attract and retain customers. Prospects for the development of the hospitality sector in terms of sustainable development include improving management practices taking into account the principles of sustainable development, promoting the development of local communities through tourism and ensuring the balanced development of tourist facilities taking into account the needs of society and the preservation of the environment.
The article examines the current aspects of the management of the hospitality sector through the improvement of the tourist infrastructure in the context of modern trends and requirements of sustainable development. The analysis of the impact of tourism development on the economy and socio-cultural landscape was carried out, the key areas of management strategies aimed at ensuring the effective use of resources, the preservation of natural and cultural values, and the support of local communities were highlighted. Further strengthening of the role of sustainable development in the management of the tourism industry is predicted, which will require innovative approaches and cooperation of all stakeholders.
Purpose. The purpose of the study is to study modern trends in hospitality management through the growth of tourism infrastructure and determine their impact on the global tourism industry. Special attention is paid to the analysis of sustainable development prospects in the context of resource use, preservation of the natural environment, support of local communities and ensuring the quality of tourist services.
Results. The results of the study indicate a significant potential for the development of the hospitality sector due to the strengthening of the tourist infrastructure. It was revealed that in the modern world there is an increase in the demand for tourist services and an increase in the volume of tourist traffic, which creates new opportunities for the development of the industry. However, along with the growth of tourism, there are challenges related to the preservation of the natural environment, ensuring the sustainable use of resources and the balanced development of local communities.
Conclusions. Hospitality management due to the development of tourism infrastructure in the world is becoming an increasingly important and difficult task. Modern trends in the field of tourism require not only an increase in the number and quality of tourist facilities, but also the ability for sustainable development. Support of ecologically clean initiatives, development of local farms and provision of socio-cultural interaction are key aspects of successful hospitality management. The growing focus on sustainability not only contributes to the preservation of natural and cultural resources, but also creates new opportunities for innovation and increased competitiveness in the international tourism market. Thus, ensuring the sustainable development of the tourist infrastructure becomes not only a moral and social, but also an economically expedient strategic decision for the modern hospitality business.
Keywords: hospitality, management, tourism, infrastructure, trends, environment, sustainable development.
References:
- Gitau J. K., Khayiya R. A., & Maranga V. N. (2024). Meaningful work and job burnout among frontline employees of classified hotels in Nairobi City County, Kenya: Does gender identity matter?. Journal of Global Hospitality and Tourism, 3(1), 6-22. https://www.doi.org/10.5038/2771-5957.3.1.1042
- Dutt C. S. (2024). Influencers of resident attitudes towards tourism: The shortfall in our assessment methods. Journal of Global Hospitality and Tourism, 3(1), 23-34. https://www.doi.org/10.5038/2771-5957.3.1.1043
- Burkovska A., Romanchyk M. (2016). The ensuring of the competitiveness of the enterprises through the strategic human resource management. Agricultural and Resource Economics: International Scientific E-Journal, 2(4), 43-51. DOI: https://doi.org/10.51599/are.2016.02.04.04
- Ye S., Xiao H., Zhou L. (2019). Small accommodation business growth in rural areas: Effects on guest experience and financial performance. International Journal of Hospitality Management, 76, 29–38. https://doi.org/10.1016/j.ijhm.2018.03.016
- Gupta A., Dash S., Mishra A. (2019). Self/other oriented green experiential values: Measurement and impact on hotel-consumer relationship. International Journal of Hospitality Management. 83, P.159-168. DOI: 10.1016/j.ijhm.2019.05.010
- Sawu M. R., Ridla M. (2024). Tourist engagement model of regenerative tourism destinations: A case study of Egon Buluk tourism village, Sikka Regency, East Nusa Tenggara province. Journal of Global Hospitality and Tourism, 3(1), 35-46. https://www.doi.org/10.5038/2771-5957.3.1.1044
- Shebanina O., Burkovska A., Lunkina, T., Burkovska, A. (2023). Global aspects of food security in the world: economic dimensions. Modern Economics. №38. 178-185. DOI: https://doi.org/10.31521/modecon.V38(2023)-27.
- Khan U., Khan K. A. (2024). Generative artificial intelligence (GAI) in hospitality and tourism marketing: Perceptions, risks, benefits, and policy implications. Journal of Global Hospitality and Tourism, 3(1), 62-77. https://www.doi.org/10.5038/2771-5957.3.1.1046
- Bernard S., Dillette A., Benjamin, S. (2023). Race and ethnicity in hospitality management: A review of five major journals. Journal of Global Hospitality and Tourism, 2(2), 134-155. https://www.doi.org/10.5038/2771-5957.2.2.1025
- Zhou Z., Wang Y., Zhou N. (2023). Effects of multidimensional destination brand authenticity on destination brand well-being: The mediating role of self-congruence. Current Issues in Tourism, 26(21), 3532–3546. https://doi.org/10.1080/13683500.2022.2134985
- Lunkina T., Burkovska A. and Burkovska A. (2020). Features of forming socio responsible behavior in the consumer of organic production of the agricultural sector in Ukraine. Ukrainian Black Sea Region Agrarian Science. №1(105). 11-18. DOI: 10.31521/2313-092X/2020-1(105)-2
- Isaac R. K. (2023). Restrictions are lifted: The effect of risk perception of COVID-19 on future travel intentions of Dutch travellers. Journal of Global Hospitality and Tourism, 2(2), 116-133. https://www.doi.org/10.5038/2771-5957.2.2.1024
- Kim J., Liu W. E. (2023). Airbnb purchase intentions: How familiarity and social media impacts millennials. Journal of Global Hospitality and Tourism, 2(2), 183-202. https://www.doi.org/10.5038/2771-5957.2.2.1028
- Akarsu T. N., Foroudi P., Melewar T. C. (2020). What makes Airbnb likable? Exploring the nexus between service attractiveness, country image, perceived authenticity and experience from a social exchange theory perspective within an emerging economy context. International Journal of Hospitality Management, 91, Article 102635. https://doi.org/10.1016/j.ijhm.2020.102635
- Shebanina O., Burkovska A., Lunkina T., Burkovska, A. (2022). The aspects of food security formation in the context of epidemiological restrictions in the USA. Ukrainian Black Sea Region Agrarian Science, 26(1), 19-29. DOI: https://doi.org/10.56407/2313-092X/2022-26(1)-2
- Cao Y., Jeon J., Tang L. R., Wang X. (2022). Revisit hospitality and tourism research rankings in six journals: Second decade of the new millennium. Journal of Global Hospitality and Tourism, 1(1), 1-15. https://www.doi.org/10.5038/2771-5957.1.1.1000
- Mensah I. (2006). Environmental management practices among hotels in the greater Accra region. International Journal of Hospitality Management. 25 (3), P.414-431. DOI: 10.1016/j.ijhm.2005.02.003
- Akbar M. M., Wymer W. (2017). Refining the conceptualization of brand authenticity. Journal of Brand Management, 24, 14–32. https://doi.org/10.1057/s41262-016-0023-3
- Bobrovska N., Sukhorukova A., Burkovska A. (2022). Transformation Processes of the Business Environment in the Context of European Integration of Ukraine. Modern Economics. №34. P. 13-20. DOI: https://doi.org/10.31521/modecon.V34(2022)-02
- Irani F., Kilic H. (2022). An assessment of implementing green HRM practices on environmental performance: The moderating role of green process innovation. Journal of Global Hospitality and Tourism, 1(1), 16-30. https://www.doi.org/10.5038/2771-5957.1.1.1001
- Peng X., Liu M., Hu Q., He X. (2023). A multiscale perspective on place attachment and pro-environmental behavior in hotel spaces. Journal of Hospitality and Tourism Management. 55, P.435-447. DOI: 10.1016/j.jhtm.2023.05.013
- Birinci H., Berezina K., Cobanoglu C. (2018). Comparing customer perceptions of hotel and peer-to-peer accommodation advantages and disadvantages. International Journal of Contemporary Hospitality Management, 30(2), 1190–1210. https://doi.org/10.1108/IJCHM-09-2016-0506
- Burkovska A., Shebanina O., Lunkina T., Burkovska A. (2021). Ensuring food security in the context of the sustainable development of agriculture. Management Theory and Studies for Rural Business and Infrastructure Development. №3(44). P.337-345. DOI: https://doi.org/10.15544/mts.2021.%2030
- Kim J., Tang L., Wang X., Zhang L. (2022). What factors affect entrepreneurial intention in sharing accommodations? The application of the entrepreneurial event model. Journal of Global Hospitality and Tourism, 1(1), 31-50. https://www.doi.org/10.5038/2771-5957.1.1.1002
- Wiitala J., Mistry T. (2022). Organizational response to the COVID-19 pandemic: Does it affect hospitality industry employees’ outcomes?. Journal of Global Hospitality and Tourism, 1(1), 51-68. https://www.doi.org/10.5038/2771-5957.1.1.1003
- Brida J. G., Disegna M., Osti L. (2012). Perceptions of authenticity of cultural events: A host–tourist analysis. Tourism Culture & Communication, 12(2), 85–96. https://doi.org/10.3727/109830413X13575858951121
- Shebanina O., Burkovska A. (2018). Approaches to the Installation of the Subsistence Level in the Context of the Food Security in Ukraine. Journal of Economics and Management Sciences. Vol. 1. No. 2: 122–128. DOI: https://doi.org/10.30560/jems.v1n2p122.
- Wee T., Liow M. L. (2022). Short-term rental versus small hotel industry amid COVID-19 pandemic: What drives millennials’ accommodation choices?. Journal of Global Hospitality and Tourism, 1(1), 69-84. https://www.doi.org/10.5038/2771-5957.1.1.1004
- Cheng M., Tung P. (2014). Developing an extended Theory of Planned Behavior model to predict consumers’ intention to visit green hotels. International Journal of Hospitality Management. 36, P. 221-230. DOI: 10.1016/j.ijhm.2013.09.006
- Bryce D., Curran R., O’Gorman K., Taheri B. (2015). Visitors’ engagement and authenticity: Japanese heritage consumption. Tourism Management, 46, 571–581. https://doi.org/10.1016/j.tourman.2014.08.012
- Shebanina O., Burkovska A., Petrenko V., Burkovska A. (2023). Economic planning at agricultural enterprises: Ukrainian experience of increasing the availability of data in the context of food security. Agricultural and Resource Economics.9. No.4. Pp.168–191. https://doi.org/10.51599/are.2023.09.04.08.
- Dulger A., Bas Collins A., Gunduz Songur A., & Cobanoglu C. (2023). Communication during COVID-19 crisis: A case of hotels in Turkey. Journal of Global Hospitality and Tourism, 2(1), 32-52. https://www.doi.org/10.5038/2771-5957.2.1.1019
- John A., Firoz M., Ramanan T. (2023). Destination competitiveness of a tourist region: A case of Kerala, India. Journal of Global Hospitality and Tourism, 2(1), 71-98. https://www.doi.org/10.5038/2771-5957.2.1.1021
- Chen H., Jiao Y., Li X., Zhang K. (2022). Family tourism: Interpersonal interaction, existential authenticity and quality of tourist experience. Journal of Vacation Marketing, 28(1), 82–94. https://doi.org/10.1177/13567667211022407
- Shebanina O., Burkovska A., Poltorak A., Burkovska A., Petrenko V. (2023). Management of the Informational Potential of Eco-Hotels in the Conditions of Sustainable Development of Hospitality and Tourist Destinations Based on Agricultural Enterprises in Ukraine. Modern Economics. 41(2023), 147-155. DOI: https://doi.org/10.31521/modecon.V41(2023)-21.
- Braun A. (2023). Voluntourism on the Camino de Santiago – How iteration changes motives, stakeholder interaction, and reintegration of hospitaleros. Journal of Global Hospitality and Tourism, 2(1), 99-113. https://www.doi.org/10.5038/2771-5957.2.1.1022
- Rahman I., Nanu L., Sozen E. (2023). The adoption of environmental practices in craft breweries: The role of owner-managers’ consumption values, motivation, and perceived business challenges. Journal of Cleaner Production. 416, 137948. DOI: 10.1016/j.jclepro.2023.137948
- Elshaer I. A., Azazz A. M., Fayyad S. (2022). Authenticity, involvement, and nostalgia in heritage hotels in the era of digital technology: A moderated meditation model. International Journal of Environmental Research and Public Health, 19(10), Article 5784. https://doi.org/10.3390/ijerph19105784
- Poltorak A., Burkovska A., Khrystenko O, Sukhorukova A. Dovgal I. (2023). Monitoring of relationships between indicators of food security of the states. IOP Conference Series: Earth and Environmental Science. 1269(1), 012001. DOI: https://doi.org/10.1088/1755-1315/1269/1/012001.
- Zhang J., Xie C., Huang S. (2024). Resilient leadership in hospitality and tourism enterprises: conceptualisation and scale International Journal of Contemporary Hospitality Management, 36(4), 1299–1326. https://doi.org/10.1108/IJCHM-10-2022-1274
- Sobaih A.E.E., Elshaer I., Hasanein A.M., Abdelaziz A.S. (2021). Responses to COVID-19: the role of performance in the relationship between small hospitality enterprises’ resilience and sustainable tourism International Journal of Hospitality Management, 94, 102824. https://doi.org/10.1016/j.ijhm.2020.102824
- Fu X. (2019). Existential authenticity and destination loyalty: Evidence from heritage tourists. Journal of Destination Marketing & Management, 12, 84–94. https://doi.org/10.1016/j.jdmm.2019.03.008
- (2022). Market size of the hotel and resort industry worldwide. https://www.statista.com/statistics/1186201/hotel-and-resort-industry-market-size-global/.
- (2016). Investments hoteliers are planning to spend more on worldwide. https://www.statista.com/statistics/415846/investments-hoteliers-are-planning-to-spend-more-on-worldwide/.
- (2014). Average price paid for a hotel room at home and away. https://www.statista.com/statistics/186456/price-paid-for-a-hotel-room-abroad-and-at-home-by-nation-2010/.
- (2024). Change in revenue per available room in the United States lodging industry. https://www.statista.com/statistics/195709/percentage-of-change-in-revpar-in-the-us-since-2010/.
- (2017). Direct contribution of travel and tourism to employment. https://www.statista.com/statistics/598108/travel-and-tourism-employment-direct-contribution-united-kingdom-uk/.
- (2022). Distribution of travel and tourism spending by type. https://www.statista.com/statistics/1194679/share-of-global-leisure-and-business-travel-spending/#:~:text=Distribution%20of%20travel%20and%20tourism%20expenditure%20worldwide%202019%2D2022%2C%20by%20type&text=Leisure%20travel%20accounted%20for%20the,percentage%20point%20compared%20to%202019.
- (2022). Distribution of travel and tourism spending by type of tourist. https://www.statista.com/statistics/617405/travel-tourism-contribution-europe-gdp-foreign-domestic/.
- (2022). Share of travel and tourism’s total contribution to GDP in European Union member countries. https://www.statista.com/statistics/1228395/travel-and-tourism-share-of-gdp-in-the-eu-by-country/#:~:text=That%20year%2C%20these%20industries%20generated,15.8%20percent%20of%20GDP%2C%20respectively.
- (2023). Number of international tourist arrivals worldwide. https://www.statista.com/statistics/209334/total-number-of-international-tourist-arrivals/#:~:text=After%20declining%20to%20roughly%20407,under%201.3%20billion%20in%202023.
- (2023). Outlook of the direct and total contribution of travel and tourism to GDP. https://www.statista.com/statistics/233223/travel-and-tourism-total-economic-contribution-worldwide/#:~:text=Overall%2C%20the%20contribution%20of%20travel,percent%20below%20pre%2Dpandemic%20levels.
Received: 15 April 2024
How to quote this article? |
Shebanina O., Burkovska A., Poltorak A., Burkovska A., Sukhorukova A. (2024). Hospitality Management Through the Development Of Tourism Infrastructure in the World: Trends and Perspectives in Terms of Sustainable Development. Modern Economics, 44(2024), 233-246. DOI: https://doi.org/10.31521/modecon.V44(2024)-34. |