Shang Jing, PhD Candidate, Department of International Economics, Faculty of Management and Marketing, National Technical University of Ukraine “Igor Sikorsky Kyiv Polytechnic Institute”, Ukraine

ORCID: 0009-0005-3339-2965
e-mail: shangjinggege@gmail.com

Assessing SME Resilience: Development of a Five-Dimensional Strategic Evaluation Model

Abstract. Introduction. Against a backdrop of heightened global economic uncertainty, frequent supply chain disruptions, and rapid digital technology iteration, the external operational risks faced by small and medium-sized enterprises (SMEs) continue to escalate. Strengthening resilience has therefore become essential for maintaining stable operations and long-term competitiveness in the digital economy.

Purpose. This study aims to develop a scientific, systematic, and operational model for assessing SME resilience. It focuses on identifying the core dimensions that shape enterprises’ shock resistance, adaptability, and recovery capacity, while constructing a strategic evaluation framework suited to SME characteristics.

Results. Drawing on enterprise resilience theory, digital transformation logic, and SME operational features, the study identifies five key dimensions of resilience: financial robustness, operational adaptability, technological flexibility, customer stickiness, and market agility. Based on these dimensions, a stratified weighting framework is established for comprehensive resilience assessment. The findings indicate that SME resilience is not a singular capability, but a dynamic strategic capacity formed through the interaction of multiple factors. The embedding of digital tools improves risk identification, resource allocation, supply chain coordination, and market agility, thereby enhancing overall resilience.

Conclusions. The proposed five-dimensional model captures both the structural characteristics and vulnerabilities of SME resilience. It provides a quantitative basis for strategic diagnosis, resource optimisation, and managerial decision-making, and offers an analytical tool for exploring resilience enhancement pathways for SMEs in the context of the digital economy. 

Keywords: enterprise resilience; digital economy; resilience assessment; five-dimensional strategic evaluation model.

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